---
title: Download Int'l Telecom Operator Case Study
description: Learn how one of the world's largest telcos upgraded their identity system to prevent SIM Swap attacks, handle eSIMs, and speed up customer onboarding.
image: https://go.daon.com/hubfs/Telecom%20SIM_case%20study_landing%20page_pic-1.png
---

## Read how an international telecom operator reduced churn, attracted new customers, and protected against current and emerging fraud attacks.

![Telecom SIM_case study_landing page_pic](https://go.daon.com/hubfs/Telecom%20SIM_case%20study_landing%20page_pic.png)

## Benefits at a glance: 

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  Increased identity assurance levels of existing customers during high-risk processes.
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  Less fraud, better reputation and trust in the ecosystem, and no fines from regulators.
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  More sales conversions and better customer life cycle management.
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  Streamlined digital onboarding of new customers in all channels including assisted onboarding in-store for non-digital natives.
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  Seamless eSIM issuance and portability support.
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  Better authentication experiences for verified customers.

###  Read the Full Case Study:

*“The experience has to work for everyone, and not everyone is a digital*  
*native. So if a customer wants to come into one of our stores, we’ll guide them through the same digital process of scanning their ID documents and taking a selfie. It’s the same strong level of identity assurance in every channel.”*

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![Sample of Daon Public Customers](https://go.daon.com/hubfs/Demo%20Logos2-01.png "Sample of Daon Public Customers")

## Team Member Name

**

![team-member](https://cdn2.hubspot.net/hubfs/5377389/theme/images/stock-images/team-member-1.png)

Team member bio information.