Read how a market-leading telecoms provider reduced the costs associated with identity fraud and improved the security and convenience of its customer apps.
Benefits at a glance:
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Major cost savings from a reduction in account takeovers.
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Lower operating costs and less complexity from using a single identity system for all business units.
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Stronger security from replacing username/password authentication with passwordless identity technology.
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More convenience for customers and faster service from the contact centre.
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Greater possibilities for new digital services through strong in-app authentication.
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More self-service options for customers within the app, like changing their address.
Read the Full Case Study:
“Lacking strong identity, the cost of fraud prohibits telcos like us from expanding our digital services. Daon’s value—providing a robust means of identifying customers—was essential to our digital transformation.”
