Read how a market-leading telecoms provider reduced the costs associated with identity fraud and improved the security and convenience of its customer apps.


Benefits at a glance: 

  • Major cost savings from a reduction in account takeovers.

  • Lower operating costs and less complexity from using a single identity system for all business units.

  • Stronger security from replacing username/password authentication with passwordless identity technology.

  • More convenience for customers and faster service from the contact centre.

  • Greater possibilities for new digital services through strong in-app authentication.

  • More self-service options for customers within the app, like changing their address.

 Read the Full Case Study:

“Lacking strong identity, the cost of fraud prohibits telcos like us from expanding our digital services. Daon’s value—providing a robust means of identifying customers—was essential to our digital transformation.”

Sample of Daon Public Customers