Complimentary Gartner® Report:

Quick Answer: How to Secure User Credential
Management and Account Recovery

Key takeaways from the report:
  • "Account recovery due to forgotten passwords or lost credentials is the riskiest part of the identity management life cycle."[1]
  • "Reduced dependence on a single factor is more secure and creates a moderate level of assurance in an account recovery scenario."[2]
  • In high-risk account recovery or transaction scenarios, it's recommended to use an automated identity verification (IDV) solution. 

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[1], [2], Gartner, Quick Answer: How to Secure User Credential Management and Account Recovery, 2024, James Hoover, Ant Allan, Akif Khan, 10 June 2024.

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